KINDS OF CONTROL

• KINDS OF CONTROL
  FUNCTIONAL MGMT
  MGMT AND ORGANIZATION BEHAVIOR
  BOMP
• KINDS OF CONTROL

1. HISTORICAL OR FEEDBACK CONTROL
2. CONCURRENT CONTROL
3. PREDICTIVE OR FEED FORWARD CONTROL

• FEEDBACK CONTROL

1. MEASURES RESULT FROM A COMPLETED ACTION
2. THE CAUSES OF DEVIATIONS ARE DETERMINED AND CORRECTIVE STEPS ARE TAKEN SO SUCH DEVIATION DO NOT OCCUR AGAIN
3. IN ALL PHYSICAL AND BIOLOGICAL SYSTEM SOME MESSAGE IS TRANSMITTED IN THE FORM OF MECHANICAL TRANSFER OF ENERGY,A CHEMICAL REACTION OR ANY OTHER MEANS WHICH IS KNOWN AS CYBERNETICS
4. IN SOCIAL SYSTEM SOME INFORMATION IS SENT BACK TO EXERCISE CONTROL
5. FEEDBACK IS THE PROCESS OF ADJUSTING FUTURE ACTION BASE UPON INFORMATION ABOUT PAST PERFORMANCE
6. FEEDBACK IS AFTER THE FACT, FEEDBACK IS NECESSARY IN ANY CONTINUOUS ACTIVITY AS  IT ENABLES TO TAKE CORRECTIVE ACTION WHICH IS ESSENTIAL FOR THE ACCOMPLISHMENT OF THE GOALS OF THE SYSTEM
7. SOMEWHAT SIMILAR TO THERMOSTAT OF A REFRIGERATOR
8. FEED BACK INFORMATION  MAY BE RECEIVED FORMALLY OR INFORMALLY
9. FORMAL FEEDBACK INVOLVES ALL WRITTEN INFORMATION ABOUT ACTUAL PERFORMANCE,REPORTS,FINANCIAL STATEMENTS ETC
10. INFORMAL FEED BACK ON THE OTHER HAND IS THROUGH PERSONAL OBSERVATION,PERSONAL CONTACTS AND INFORMAL DISCUSSIONS,

• TYPES OF CONTROL
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• CONCURRENT CONTROL

1. KNOWN AS REAL TIME OR STEERING CONTROL
2. PROVIDES FOR TAKING CORRECTIVE ACTION OR MAKING ADJUSTMENTS WHILE PROGRAMMING IS STILL IN OPERATION AND BEFORE ANY DAMAGE IS DONE
3. DRIVER OF THE CAR ADJUST ITS STEERING CONTINUOUSLY DEPENDING UPON THE DIRECTIONS OF DESTINATION,OBSTACLES AND OTHER FACTORS
4. IN FACTORY CONTROL CHART IS AN EXAMPLE OF CONCURRENT CONTROL
5. SAFETY CHECK
6. CONCURRENT CONTROL OCCURS WHILE AN ACTIVITY IS STILL TAKING PLACE

• FEED FORWARD CONTROL

1. FEED FORWARD CONTROL INVOLVES EVALUATION OF INPUTS AND TAKING CORRECTIVE MEASURES BEFORE A PARTICULAR SEQUENCE OF OPERATIONS IS COMPLETED
2. BASED ON THE TIMELY AND ACCURATE INFORMATION ABOUT CHANGES IN THE ENVIRONMENT
3. IF RIGHT INFORMATION IS NOT AVAILABLE IN TIME, FEED FORWARD IS LIKELY TO BE IMPERFECT
4. FOLLOW THE SIMPLE PRINCIPLE THAT AN ORGANIZATION IS NOT STRONGER THAN WEAK POINT
5. ESSENTIAL TO DETERMINE AND MONITOR THE CRITICAL INPUTS ANY OPERATING SYSTEM.

• EXAMPLE OF FEED FORWARD CONTROL

1. PREVENTIVE MAINTENANCE PROGRAMME IS AN IMPORTANT EXAMPLE OF FEED FORWARD CONTROL
2. FORMULATION OF POLICIES TO PREVENT CRITICAL PROBLEMS
3. POLICY ON ABSENTEEISM MAY BE COMMUNICATED TO THE NEW EMPLOYEES TO HELP PREVENT POTENTIAL PROBLEMS WHICH MIGHT BE CREATED BY ABSENTEEISM

• GUIDELINES FOR EFFECTIVE FFEDFORWARD

1. THROUGH PLANNING AND ANALYSIS
2. CAREFUL DISCRIMINATION MUST BE APPLIED IN SELECTING INPUT VARIABLE
3. DATA ON INPUT VARIABLES MUST BE REGULARLY COLLECTED AND ASSESSED
4. MUST BE KEPT DYNAMIC
5. CORRECTIVE INFORMATION MUST BE TAKEN AS SUGGESTED BY FEED FORWARD CONTROL