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EMPLOYEE ENGAGEMENT 1
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT
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MEANING OF EMPLOYEE ENGAGEMENT
1. DIRECTLY
RELATED TO ORGANIZATIONAL PRODUCTIVITY
2. REFERS TO
CONDITION WHERE EMPLOYEES ARE COMMITTED AND EMOTIONALLY ATTACHED TO THEIR WORK
AND IT IS POSSIBLE ONLY WHEN THE EMPLOYEES HAVE CHALLENGING WORK ENVIRONMENT
AND OPPORTUNITIES TO USE THEIR CREATIVITY AND SKILL
3. EMPLOYEE
ENGAGEMENT IS A PROPERTY OF THE RELATIONSHIP BETWEEN AN ORGANIZATION AND ITS
EMPLOYEE.
4. AN ENGAGED
EMPLOYEE IS ONE WHO IS FULLY ABSORBED BY THE ENTHUSIASTIC ABOUT THEIR WORK ANS
SO TAKE POSITIVE ACTION TO FURTHER THE ORGANISATION’S REPUTATION AND INTERESTS
DEFINITION OF
EMPLOYEE ENGAGEMENT
ROBINSON
ET AL,” ENGAGEMENT IS A POSITIVE ATTITUDE HELD BY THE EMPLOYEE TOWARDS THE
ORGANIZATION AND ITS VALUE. AN ENGAGED EMPLOYEE IS AWARE OF THE BUSINESS
CONTEXT,WORKS WITH ORGANIZATION AND ITS VALUES. AN ENGAGED EMPLOYEE IS AWARE OF
THE BUSINESS CONTEXT,WORKS WITH COLLEAGUES TO IMPROVE PERFORMANCE WITH IN THE
JOB FOR THE BENEFIT OF THE ORGANIZATION. THE ORGANIZATION MUST DEVELOP AND
NURTURE ENGAGEMENT WHICH IS TWO-WAY RELATIONSHIP BETWEEN EMPLOYER AND EMPLOYEE.
IN SIMPLE WORD WE
CAN SAY THAT AN ENGAGED EMPLOYEE IS ONE WHO IS WILLING TO GO ABOVE AND BEYOND
WHAT WOULD TYPICALLY BE EXPECTED IN HIS ROLE,AN ENGAGED EMPLOYEE IS WILLING TO
WALK EXTRA MILES TO GIVE HIS BEST PERFORMANCE. EMPLOYEE ENGAGEMENT IS NOT THE
SAME AS EMPLOYEE SATISFACTION.
DEFINITION
SHUCK AND WOLLARD,” THERE ARE FOUR MAIN SUB CONCEPTS WITH THE TERM
ENGAGEMENT
1. NEED
SATISFYING APPROACH IN WHICH ENGAGEMENT IS THE EXPRESSION OF ONE’S PREFERRED
SELF IN TASK BEHAVIOR
2. BURNOUT
ANTITHESIS APPROACH IN WHICH ENERGY
,INVOLVEMENT,EFFICACY ARE PRESENTED AS OPPOSITE OF ESTABLISHED BURNOUT
CONSTRUCTS EXHAUSTION,CYNICISM AND LACK OF ACCOMPLISHMENT
3. SATISFACTION
ENGAGEMENT APPROACH IN WHICH ENGAGEMENT IS MORE TECHNICAL VERSION OF JOB
SATISFACTION
4. THE
MULTIDIMENSIONAL APPROACH IN WHICH CLEAR DISTINCTION IS MAINTAINED BETWEEN JOB
AND ORGANIZATIONAL ENGAGEMENT.
ELEMENTS OF EMPLOYEE ENGAGEMENT
1. COMMITMENT:-MEANS
THE DEGREE TO WHICH INDIVIDUALS ASSOCIATE THEMSELVES WITH THE
JOB,RESPONSIBILITY AND THE ORGANIZATIONAL OBJECTIVES.
2. MOTIVATION:
IF EMPLOYEE GIVE IN THEIR HUNDRED PERCENT EFFORTS TO TAKE THEIR ORGANIZATION TO
THE NEXT LEVEL,THIS ATTAINED STATUS MOTIVATES THEM MORE. MOTIVATION AND ACHIEVEMENT GO HAND IN HAND AND ACT AS THE BURNING FUELS FOR THE SUCCESS OF ANY
ORGANIZATION
3. LOYALTY:-RECOGNITION
IS A BASIC NECESSITY OF INDIVIDUALS TO REMAIN STEERED UP TOWARDS THEIR JOB.
EMPLOYEES WHO ARE ACTIVELY ENGAGED IN THEIR WORK SHOW MORE LOYALTY TOWARDS THE
ORGANIZATION
4. TRUST: HIGH
LEVELS OF EMPLOYEE ENGAGEMENT CAN BE FOSTERED ONLY WHEN TRUST PREVAILS IN THE
ORGANIZATION
CLASSIFICATION OF EMPLOYEE ENGAGEMENT
1. ACTIVELY
DISENGAGED:- FIRST CATEGORY OF PEOPLE WHO ARE UNHAPPY AND THEY SPREAD
UNHAPPINESS IN THE ORGANIZATIONAL PEOPLE AND SPREAD NEGATIVITY
2. ENGAGED:-SECOND
CATEGORY WHO WORK WITH PASSION,ALIGNMENT AND INNOVATION. THEY ARE CONNECTED TO
THE ORGANIZATION. THEY SPREAD POSITIVITY
3. NOT
ENGAGED:LARGE MAJORITY IN THE ORGANIZATION. THEY DO WHEN THEY ARE ASKED TO DO.
THEY PUT THEIR TIME BUT NOT ENERGY AND PASSION. JUST SLEEP WALK. WAIT FOR THE
INSTRUCTION. NOT PROACTIVE
PHASES OF EMPLOYEE ENGAGEMENT
PHASES OF EMPLOYEE ENGAGEMENT
1. ATTRACT:-ATTRACTING
THE BEST TALENT, ALSO KEEP THE EXISTING EMPLOYEES TOWARDS THE ORGANIZATION. AN
ENGAGED WORKFORCE PROVE TO BE THE BEST ADVERTISEMENT AS THE POTENTIAL EMPLOYER
2. ACQUIRE:-POSITION
IS ADVERTISED AND GOES THROUGH SELECTION,ORIENTATION AND INDUCTION. THE COMPANY
IS REQUIRED TO FULFILL ALL THE PROMISES WITH THE EMPLOYEE. THE WHOLE IDEA IS TO
PREPARE THEM TO PERFORM THEIR BEST BY GIVING THEM CHALLENGING TASKS RIGHT FROM
BEGINNING
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